Warranty Info

Cooler Scooter Direct is a master distributor for the Cruzin Cooler LLC product. Cooler Scooter Direct has a no return, no refund policy and does not directly handle any quality issues. All quality issues are to be taken up with Cruzin Cooler. Their contact information can be found in your owner's manual. Cruzin Cooler's warranty reads as follows:

"Manufacturer warranties products to be free of manufacturing defects for the period of 120 days from the date of original purchase. This warranty does not cover wear and tear, tires, tubes, brakes, or cables, overloading, physical damages or failure from misuse. This limited warranty is issued to the original purchaser only. If there is a defect in workmanship or materials during the warranty period, we will repair, replace or refund the product, at our option. This warranty is voided if the product is used in a manner other than for what it was designed for, modified in any way, overloaded, leased or rented, used for racing or for off road purposes, unreasonably used, improperly assembled, or damaged by accident, negligence, or misuse. The manufacturer is not liable for incidental or consequential damages or losses due directly or indirectly from the use of this product. THIS LIMITED WARRANTY EXCLUDES shipping costs, compensation for inconvenience or loss of use, any consequential or incidental damages. RETURNS must be authorized by Cruzin Cooler, must be within the warranty period and must be returned to our facilities for repair, replacement or refund."